Prescriptions — 01/09

Prescriptions.

Upload, repeat and collect — routed to your own branch, reviewed by pharmacists who know you.

Send us your prescription before you leave the house. Choose your branch, upload a photo or PDF, and our team will have it checked and prepared for collection.

For repeat prescriptions, we hold your history at branch level — so the pharmacist who fills your script is the one who knows your file.

How it works

Choose your branch

Ennis Road, Dock Road or Castletroy — wherever you normally collect.

Upload your script

A clear photo or PDF is all we need. We accept Healthmail from GPs.

We confirm when it’s ready

The team reviews every script before you set out — and rings first if anything needs a word.

Good to know

Bring your medical card (GMS), DPS card or scheme details when you collect.
GPs can send scripts straight to your branch by Healthmail — just name the branch.
Someone else collecting? Tell the branch who to expect and it’ll be ready under their name.

Worth a read first

Health Hub

Medication3 min read

How to upload a prescription in a few simple steps

One click, real people checking it before you queue — here’s exactly what happens after you upload.

Medication4 min read

Understanding your medication

Why knowing what your tablets do, and when to take them, is the difference between medicine that works and medicine that just sits in the cupboard.

Medication3 min read

Generic vs. brand-name medicines: is there really a difference?

Same medicine, smaller price tag — here’s what actually makes a generic equivalent to the brand name, and when brand really does matter.

Questions — prescriptions

Straight answers.

Yes — medical card (GMS), Drugs Payment Scheme (DPS) and private prescriptions are all accepted. Bring your card or scheme details when you collect, and the team will sort the rest.

We’ll ring you with a plan rather than let you turn up to an empty shelf — often a different brand of the same medicine, a different pack size, or a short wait while stock comes in. Where it suits, we can flag an alternative with your GP too.

About a week before you run out. That gives the team time to order in anything that isn’t on the shelf, so you’re never caught short over a weekend or bank holiday.